Returns

𝙎𝙤𝙧𝙧𝙮 𝙩𝙤 𝙝𝙚𝙖𝙧 𝙮𝙤𝙪𝙧 𝙣𝙤𝙩 𝙝𝙖𝙥𝙥𝙮 𝙬𝙞𝙩𝙝 𝙮𝙤𝙪𝙧 𝙥𝙪𝙧𝙘𝙝𝙖𝙨𝙚

We have a 14 day return policy. your 14 days starts on the date you receive your item.

In cases where a refund is agreed, please be aware this can take between 5/7 days to be refunded back to you. A refund will always be processed back to the original payment method that was used during purchase.

We can not cover postage costs for returns, however we advise using a 2nd class signed for service using the same bag it was delivered in to save you money and time. 

All items that you wish to exchange must be received at our return address no later than 14 calendar days from the date you placed your order with us, in the original packaging, (including any tags) and in the same condition that you received it. Exchanges / refunds will not be offered if any signs of wear or make up marks are present.

Please email the team to set up a return: kayemarieboutique@outlook.com and a returns form will be sent. 

If it has been 7 days since sending back your return and we have not received it, we advise contacting royal mail, Kaye Marie Boutique is not responsible for any losses in transit. 

All returns will be processed within 48 hours of receiving the item excluding weekends. your exchange will then be dispatched 

to speak to a member of the team please email

𝙠𝙖𝙮𝙚𝙢𝙖𝙧𝙞𝙚𝙗𝙤𝙪𝙩𝙞𝙦𝙪𝙚@𝙤𝙪𝙩𝙡𝙤𝙤𝙠.𝙘𝙤𝙢